Norman graduated from the University of Western Ontario in 1993 with a Master of Science Degree (M.Sc.) in Communication Disorders – Audiology. Norman joined Montcalm Audiology & Hearing Aid Services Ltd. in February 2004 and became a business partner in December of the same year. Norman earned his Doctor of Audiology Degree (Au.D.) in October 2007, having completed his Professional Doctorate Degree studies in Audiology at A.T. Still University in Arizona.

Jennifer earned her Bachelor degree in Hearing Sciences from Brock University and her Masters of Clinical Sciences (Audiology) at the University of Western Ontario. Jennifer has over 25 years of hearing aid experience as she is a hearing aid user herself. She has worked in a variety of clinical and hospital settings. Jennifer joined us in 2014 following her maternity leave. She now works at the Oakville and Burlington Sense of Hearing locations part time, providing audiological assessments, hearing aid tests and prescriptions, hearing aid fittings, hearing aid verification and earwax removal. Jennifer has a special interest in assessment and treatment of children.

Carolina earned her Bachelor degree in Speech and Language Pathology and Audiology from the University of Rosario and continued her education at the Iberoamericana University, earning a Masters Degree in Audiology in Colombia. Carolina has been a practicing audiologist for over 20 years. She has worked in a variety of clinical and university settings over those years. Carolina moved to Canada in August 2001 and completed her CASLPO/CASLPA certification. She joined us in May of 2010 and today works full-time in our Oakville location where she provides audiological assessments, hearing aid tests and prescriptions, hearing aid fittings, hearing aid verification and earwax removal.

CURRENTLY ON MATERNITY LEAVE EFFECTIVE December 2015

Elka Gold has many years of experience working in healthcare. She completed her Masters degree in Science, specializing in Audiology at Dalhousie University.

She has valued experience in diagnostics, prescribing and fitting hearing aids and assistive listening devices and counselling people with hearing loss. She consults one day a week at Toronto General Hospital.

Before completing her masters degree, she has volunteered her time working at a distress centre, listening and counselling those in need.

She continues to dedicate herself to working with individuals with hearing loss.

Jennifer graduated from York University with a Bachelor’s Degree in Linguistics as well as obtaining a graduate certificate as a Communication Disorders Assistant from Lambton College. She then graduated from Dalhousie University with a Masters of Science in Audiology. She is passionate about the field of hearing healthcare and strives to provide the best services possible for all her patients. Jennifer joined the Sense of Hearing team in August 2015 at the Stoney Creek location.

Jessica Banh received her Master of Science degree in Audiology from Dalhousie University. She is a registered member of the College of Audiologists and Speech-Language Pathologists of Ontario and a member of the Canadian Academy of Audiology.

Prior to working at Sense of Hearing, she was part of the audiology team at Toronto General Hospital and Mount Sinai Hospital.

When she is not in the Etobicoke office, she can be found performing diagnostic testing at Sunnybrook Hospital.

Jessica loves being an Audiologist because she finds it rewarding to have the opportunity to help people hear better.

As an audiologist Sherry has worked in 2 years in public health, 7 years in a hospital setting, 2 years in a private-chain, one year doing technical support for a hearing aid manufacturer before working for herself for 8 years.

She grew up in Ottawa and moved to London for work with WSIB and then went back to school for Audiology at Western U. Kingston became home in 1997.

Tony Gallina works in our Burlington and Guelph locations. He attended Conestoga College in the Hearing instrument Program, where he continues to mentor past and present students. He has certificates from St. Clair College (Windsor Campus) in Business Administration, Labour Relations and Management Operations

Tony has been involved in Junior Achievement, the Riverside Optimist Club in Windsor and also speaks Italian.

Nicholle joined the Sense of Hearing team in January 2015 for her student internship, and has since graduated from the Hearing Instrument Specialist program at Conestoga College. She is currently at the Etobicoke location gaining H.I.S certification hours, as well as providing Office Management support.

Lara has been a specialist for 12 years, earning her Hearing Instrument Practitioners Diploma through Grant Mac Ewan University and received her Board certification in 2004.

Lauren joined the Sense of Hearing team in January 2014 as a student intern. Since then, she has graduated from the Hearing Instrument Specialist program at Conestoga College and is currently collecting her hours for H.I.S. certification. Lauren is also a graduate of Brock University with a Bachelors degree in Speech and Language Sciences. She will be working at the Burlington North and Waterdown Sense of Hearing locations.

Carl joined Sense of Hearing Burlington North in February 2013. He graduated from the Hearing Instrument Specialist Program at Conestoga College in 2011. Carl has worked at various hearing clinics in the GTA area since 2009. He worked in the Information Technology sector for more than 20 years before he becomes a Hearing Instrument Specialist. His goal is to provide the best hearing healthcare service for the seniors.

Taryn has been with us since 2011 after graduating from the Hearing Instrument Specialist Program at Conestoga College. She also is a graduate of the American Sign Language/English Interpreter Program at St. Clair College.

David graduated from George Brown College with his Hearing Instrument Specialist certification in 2010 and joined Sense of Hearing Audiology & Hearing Healthcare in 2012. Recently, David received his certification in Tinnitus Retraining Therapy, TRT, to assist clients who suffer from Tinnitus. He enjoys working at our Mississauga location helping customers find hearing solutions that meet their lifestyle needs and providing quality customer service and support.

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Julie joined Sense of Hearing Guelph in December 2014. She has been working in Hearing Health Care since 2003. She graduated from Conestoga College’s Hearing Instrument Specialist program in 2008 and has been serving people in the city of Guelph with their hearing need since then. Julie is also a Graduate from Queens University with an Honours Bachelor of Arts Degree.

Marnie has lived in Hamilton for 20 years. She has been a Hearing Instrument Specialist since 2007. She will bring a lot of clinical experience and local knowledge to this office.

Kelly Gadreau joined the Sense of Hearing team in February 2014 and provides administrative and office management support for our Welland clinic location. Kelly brings with her 18+ years experience in customer service and office management. Prior to joining Sense of Hearing Kelly spent 11 years working in the Developmental Services sector managing a group home and providing daily support to youth with mental and physical disabilities.

Corinne joined the Sense of Hearing team in April 2012 and provides administrative and office management support for various clinic locations.

Kimberley graduated from Humber College in 1987 with a Developmental Services Worker diploma. Kimberley worked with special needs individuals of all ages (primarily adults). Kimberley later worked in customer service for approximately 12 years before joining Audia Hearing Aid Centre in 2002. Audia Hearing Aid Centre (Oakville) was sold in November 2006 to Montcalm Audiology & Hearing Aid Services. Kimberley has also completed a Small Business Management Certificate Program. Kimberley continues to provide administrative and office management support for our Oakville clinic location. Kimberley provides all of the Marketing Support for all 9 Sense of Hearing locations.

Anne joined the Sense of Hearing team in September 2012 and provides administrative and office management support for our Burlington clinic location.

Kelly earned a Medical Secretarial Certificate from Sheridan College and more recently a Small Business Management Certifcate. Kelly has been with Montcalm Audiology since May 2009 providing administrative and office management support in our Mississauga Office. Kelly brings with her 20+ years experience in retail and customer service while working at our Mississauga hearing clinic location.

Maryann joined the Sense of Hearing team in October 2015 and provides administrative and office management support for our Burlington North clinic location. Maryann brings with her 5+ years experience in Healthcare service and 20+ years experience in the accounting field. She strives to help patients as much as possible so that they leave the clinic satisfied and happy.

Adria joined the Sense of Hearing team in October 2012 and provides administrative and office management support for our Vineland clinic location.

Beth has a B.A Honors degree in Sociology from Trent University and a Medical Office Administration diploma from Georgian College. She lives in a very rural community and takes a ferry every day to Kingston for work. She started at Limestone Hearing Care in October 2015.